We Built the Tool
We Needed
After years in e-commerce logistics, we watched businesses lose significant money to carrier SLA breaches. The only solutions available took a 30% cut of whatever they recovered.
Where It All Started
From Internal Fix to Industry Solution
In early 2024, we were running logistics for a major e-commerce operation. Carrier SLA breaches were costing six figures a year, and filing disputes meant navigating slow, manual portals built to discourage claims. So we built our own tool to automate it.
2024
Built for One
An internal tool to automate carrier disputes for a single e-commerce operation shipping tens of thousands of parcels monthly.
2025
Demand Everywhere
Other brands noticed our results. The problem was universal. Every company shipping at scale was leaving money on the table.
2026
Powering the Biggest
Today we quietly power carrier recovery for some of the biggest names in e-commerce. And we are just getting started.
The Problem
Carriers guarantee delivery windows. When they miss them, they owe you money. But filing claims is manual, time-sensitive, and buried in portals built to wear you down. Most businesses never file. The ones that do often hand 25-50% of the recovery to an auditor. Mid-sized e-commerce firms lose between 1.5% and 3% of their shipping spend to unclaimed SLA breaches every year.
Our Mission
Make carrier accountability automatic. Give every e-commerce business, from 500 parcels a month to 50,000, the tools to enforce their SLAs and recover what they are owed. At a flat fee. With full data ownership. No predatory success fees, no data lock-in, no compromises.
What We Stand For
Your Keys, Your Data
Connect with scoped credentials. You control access, you revoke at any time. Your carrier relationships stay yours.
Flat Fee, No Cuts
Legacy auditors take 25-50% of recovered funds. We charge a flat monthly price. You keep 100% of every refund, every time.
Global From Day One
Not US only. Not UK only. 380+ carriers across every major shipping market. Wherever you ship, we audit.
Our Story
Born From Frustration,
Built With Purpose
We spent years running logistics for e-commerce brands. Every week, we watched carriers miss guaranteed delivery windows. And every week, the money just disappeared.
The tools that existed took 25-50% of whatever they recovered. Others required handing over API keys to opaque third parties. None of them were built for growing brands shipping anywhere from 500 to 50,000 parcels a month.
So we built Dispatchly: a platform that monitors every shipment, catches every breach, and files every claim automatically. No commission. No data lock-in. Just a flat monthly fee and 100% of your refunds back where they belong.
0
and counting
380+
Carriers
10-15x
ROI
100%
Refunds yours
Simulated based on industry averages. Real breach data available in your dashboard.
Frequently Asked
About Dispatchly
What does Dispatchly actually do?
Dispatchly monitors every shipment against carrier SLA guarantees, automatically identifies breaches, and files claims on your behalf. You keep 100% of every refund recovered.
How is Dispatchly different from traditional parcel auditors?
Legacy auditors take 25 to 50% of recovered funds as a success fee. Dispatchly charges a flat monthly fee regardless of how much you recover, so you never share your refunds.
Which carriers does Dispatchly support?
Dispatchly supports 380+ carriers across every major global shipping market, not just US or UK routes. Wherever you dispatch parcels, we audit them.
Do I have to hand over API keys or carrier credentials?
No. You connect via scoped credentials that you control and can revoke at any time. Your carrier relationships and account history remain entirely yours.
What size e-commerce operation does Dispatchly suit?
Dispatchly is built for brands shipping 500 to 50,000+ parcels a month. The platform scales with your dispatch volume without changing the pricing model.
Ready to Take Control of Your Carrier Spend?
See how much you could recover. No commitment, no credit card required.