After years in e-commerce logistics, we watched businesses hemorrhage money to carrier SLA breaches — and the only "solutions" took a 30% cut of the recovery.
Where It All Started
In early 2024, we were running logistics for a major e-commerce operation. Carrier SLA breaches were costing six figures a year — and filing disputes meant navigating slow, manual portals. So we built an internal tool to automate it.
2024
An internal tool to automate carrier disputes for a single e-commerce operation shipping tens of thousands of parcels monthly.
2025
Other brands noticed our results. The problem was universal — every company at scale was leaving money on the table.
2026
Today we quietly power carrier recovery for some of the biggest names in e-commerce — and we're just getting started.
Carriers guarantee delivery windows. When they miss them, they owe you money. But filing claims is manual, time-sensitive, and buried in bureaucratic portals.
Most businesses never file. The ones that do often use auditors who take 25-50% of the recovery. Mid-sized e-commerce firms lose 1.5-3% of their shipping spend to unclaimed SLA breaches every year.
Make carrier accountability automatic. Give every e-commerce business — from 500 parcels a month to 50,000 — the tools to enforce their SLAs and recover what they're owed.
At a flat fee. With full data ownership. No predatory success fees, no data lock-in, no compromises.
We never store your carrier API keys on our servers. You connect, you control, you revoke anytime. Full data sovereignty from day one.
Auditors take 25-50% of recovered funds. We charge a flat monthly price. You keep 100% of every refund, every time.
Not US-only. Not UK-only. 380+ carriers across every major shipping market. Wherever you ship, we audit.
Our Story
We spent years running logistics for e-commerce brands. Every week, we'd watch carriers miss guaranteed delivery windows — and every week, the money just disappeared.
The tools that existed took 25-50% of recovered funds as their fee. Others required handing over API keys to opaque third parties. None of them worked for mid-market brands shipping a few thousand parcels a month.
So we built ParcelTrack: a platform that monitors every shipment, catches every breach, and files every claim — automatically. No commission. No data lock-in. Just a flat monthly fee and 100% of your refunds back in your pocket.
0
and counting
4,218
Claims Filed
$847K
Recovered
380+
Carriers
Simulated based on industry averages. Real breach data available in your dashboard.