For ecommerce stores
Your shipping is leaving
money on the table.
Late, lost, and damaged parcels are refundable, and most ecommerce stores never claim it. Dispatchly turns one button into a new revenue line.
Refund credited
Order #DSP-48291
Late delivery, FedEx
Filed in
1 click
The numbers most stores never see
Three reasons shipping refunds are the easiest revenue line you have not added yet.
of carrier shipments qualify for refunds in the average ecom store.
average monthly refund value left unclaimed by mid-volume stores.
click to file a claim once Dispatchly surfaces a disputable parcel.
Same shipping volume, two outcomes.
Without Dispatchly
Silent leak
- Refundable shipments go undetected.
- Ops teams treat claims as overhead and skip them.
- Carriers keep money that belongs to you.
With Dispatchly
Weekly deposits
- Every refundable parcel surfaced automatically.
- One-click filing means no operational drag.
- Refunds land in your account, not the carrier's pocket.
Income without effort
Three steps. The first two happen on autopilot. The third takes a single tap.
- 1
Connect your store
Shopify, WooCommerce, or any custom stack. Two minutes, no engineering needed.
- 2
We surface every disputable parcel
Dispatchly audits every shipment against carrier SLAs and flags refundable ones automatically.
- 3
You click dispute
One button. Claim is filed for you. Refund hits your account when the carrier approves.
What you can recover
Every category of carrier failure that ends in a refund. Dispatchly catches them all.
Late deliveries
Service guarantees missed by even a few minutes are fully refundable.
Lost packages
Parcels that never arrive qualify for a full shipping refund.
Damaged parcels
Damage in transit is reimbursable when properly documented.
Incorrect surcharges
Address corrections, fuel surcharges, and dimensional reweighs are frequently wrong.
Missed pickups
Pickups that never happened are billable failures by the carrier, not by you.
Reframe
Extra revenue, not cost recovery.
Most stores treat refund claims as ops overhead and never get around to filing. Reframe it: this is a P&L line item. Money that is owed to you, that competitors are leaving on the table. Dispatchly makes it the easiest line to grow.
Built for ecom, not just enterprise.
Works out of the box with Shopify and WooCommerce, plus custom stacks via API.
No minimum volume
Pricing scales with you
Connects in minutes
Frequently Asked Questions
