Your Carriers Owe You Money
From Tracking Data to Recovered Revenue
Four steps. Fully automated. You keep every dollar.
Free for one month after 7 business days of setup. Stop and you only pay the setup fee. Stay and we waive it; you just pay for your plan.
Works With Every Carrier You Use
Connect your own API keys. We support 380+ carriers worldwide.
Your carrier credentials are encrypted, scoped to claim activity, and revocable at any time.
Built for Carrier Accountability
- SLA Breach DetectionAutomatically flags late, lost, and damaged shipments the moment they breach a carrier's contractual SLA window.
- Automated Refund ClaimsClaims are filed the instant a breach is confirmed. No manual forms, no missed deadlines, no chasing portals.
- BYOK: Your Keys, Your DataBring your own carrier credentials. Scoped, revocable, and never shared with third parties. You stay in control of every connection.
- Carrier ScorecardGrade every carrier on on-time rate, damage frequency, and claim resolution speed. Negotiate from a position of data.
- Predictive Delay AlertsML models trained on carrier patterns flag at-risk shipments before they breach, so you can act ahead of the problem.
- Flat-Fee PricingNo percentage cuts on recovered funds. You keep 100% of every refund. One predictable monthly cost, nothing more.
How Much Are Your Carriers Costing You?
Adjust the sliders or enter exact values to see a realistic estimate of what you could recover in carrier refunds.
The value of the goods inside the parcel, not what you pay to ship it.
Based on a realistic blended-annual SLA breach rate of around 3% across major carriers. Estimates apply real-world claim success rates (~69%) and carrier payout ratios (~33 to 44% of parcel value), calibrated from live claims data. Actual recovery varies by carrier mix and season. Most customers see higher recovery during Q4 peak.
Estimated monthly recovery
$1,639 to $2,186
Based on real-world claim success rates and carrier payout ratios, not full parcel value.
Free for one month after 7 business days of setup. Stop and you only pay the setup fee. Stay and we waive it; you just pay for your plan.
Plugs Into Your Fulfilment Stack
Order platforms, shipping tools, and warehouse systems. If it exposes an API or webhooks, we can wire Dispatchly into it.
Platform integrations are managed. We build and run the connection, so there is no connector for your team to maintain.
Sustainability
The footprint of every parcel, with the working shown
Dispatchly already holds the weight and route of each shipment. It turns them into a modelled CO₂e figure for your sustainability reporting, and shows exactly how that figure was made.
Calculated per shipment
Weight times road distance for the linehaul, plus a share of a van round for the last mile. Air express services fly between countries; every other service goes by road wherever the destination can be reached by road, and nothing flies within one country.
Well-to-wheel, split out
Vehicle emissions and fuel production are reported separately, so you can see what each one contributes to the total.
Coverage you can see
A shipment with no weight or destination is left out and counted, never quietly estimated. You always know what share of your volume the figure covers.
In your monthly report
Total, per-shipment and coverage figures are part of the monthly PDF report emailed to your team.
CO₂e, modelled
Well-to-wheel, last 30 days
Total
2.89 t CO₂e
Per shipment
243 g
Shipments covered
96%
11,904 of 12,400
496 shipments left out for a missing weight or destination.
Method in the open
Every emission factor and modelling parameter is listed with its source next to the figure in your dashboard, so an auditor can retrace it.
Read the full method and sourcesISO 14083:2023
Tonne-kilometre method
GLEC v3.2
GLEC Framework default factors
WTW
Tank-to-wheel and well-to-tank shown separately
Modelled with the tonne-kilometre method of ISO 14083:2023 and default emission factors, with no carrier-reported data. This is not a certified or verified ISO 14083 calculation. Vans and trucks are assumed diesel, so the figure leans high where carriers deliver electrically.
Not Another Tracker. Not Another Auditor.
The first flat-fee platform that combines global carrier intelligence with automated financial recovery.
| Trackers 17Track, AfterShip | Auditors Refund Retriever, 71lbs | Shipping platforms Sendcloud | Dispatchly | |
|---|---|---|---|---|
| Real-time tracking | ||||
| SLA breach detection | Partial | |||
| Automated claim filing | Partial | |||
| Global carrier support | Partial | US only | 170+ | 380+ |
| Data ownership (BYOK) | Partial | |||
| Pricing model | Per shipment | 25-50% fee | Plan + per label | Flat monthly |
| Keep 100% of refunds | N/A |
Shipment Audit Software
Frequently Asked Questions
What is shipment audit software?
Shipment audit software automatically reviews your tracking data and carrier invoices for SLA breaches, late deliveries, and billing errors, then files refund claims on your behalf. Dispatchly automates the full audit-to-recovery pipeline with zero success fees, so you keep 100% of every refund recovered.
How much does carrier shipping audit software cost?
Dispatchly charges a flat monthly fee with no percentage cuts on recovered refunds. Unlike legacy auditors that take 25 to 50% of your recovered funds, you keep everything.
Which shipping carriers does Dispatchly support?
Dispatchly supports 380+ carriers worldwide including UPS, FedEx, DHL, and Royal Mail. You connect your own API credentials, encrypted at rest, scoped to claim activity, and revocable at any time from your dashboard.
Is my shipping data safe with Dispatchly?
Yes. Dispatchly uses a Bring Your Own Key (BYOK) model. Your carrier API credentials stay under your control, are never shared with third parties, and can be revoked instantly. Your audit data is yours, with no lock-in.
How does Dispatchly detect SLA breaches?
Dispatchly tracks every shipment in real time against each carrier's contractual SLA window. The moment a parcel breaches, even by one minute, the engine flags it, assembles evidence, and automatically files a claim. ML-based predictive alerts also flag at-risk shipments before a breach occurs.
Resources
Guides on carrier audit & refund recovery
Your Carriers Owe You Money. Time to Collect.
Join mid-market e-commerce brands recovering thousands in carrier refunds every month. No success fees. No data lock-in. Just results.
Free for one month after 7 business days of setup. Stop and you only pay the setup fee. Stay and we waive it; you just pay for your plan.