Flat-Fee Carrier Audit Pricing.
You Keep Every Refund.
Most carrier audit providers take 25 to 50% of every refund they recover. Dispatchly charges one flat monthly fee, and you keep 100% of what you recover. Predictable cost. Transparent math. Full data ownership.
Growth
For mid-market brands shipping 10,000+ parcels per month
Billed annually. Save 17%.
- Up to 10,000 parcels per month
- 2 seats included ($25 / extra seat)
- Unlimited carrier integrations (380+)
- SLA breach detection and automated claim filing
- Carrier Scorecard and analytics
- Predictive delay alerts (ML-based)
- Helpdesk integrations: Zendesk, Gorgias, Intercom
- Email and chat support (business hours)
- BYOK security model
- Overage: $0.06 per parcel above 10,000
- $249 setup fee, waived when you stay
Free for one month after 7 business days of setup. Stop and you only pay the setup fee. Stay and we waive it; you just pay for your plan.
Card required, nothing charged today.
Scale
For high-volume shippers and growing 3PLs
Billed annually. Save 17%.
- Up to 35,000 parcels per month
- 5 seats included ($25 / extra seat)
- Everything in Growth, plus:
- Custom SLA rule engine (per-carrier, per-zone)
- API access for internal dashboards
- Priority claim processing (24h dispute escalation)
- Dedicated Slack channel
- Quarterly business review with shared CSM
- Overage: $0.045 per parcel above 35,000
- $999 setup fee, waived when you stay
Free for one month after 7 business days of setup. Stop and you only pay the setup fee. Stay and we waive it; you just pay for your plan.
Card required, nothing charged today.
Enterprise
For enterprise shippers and large 3PLs (100,000+ parcels / mo)
Annual commitment. 12-month minimum.
- 100,000+ parcels per month (volume-tiered pricing)
- 10 seats included ($25 / extra seat)
- Everything in Scale, plus:
- SSO (SAML 2.0) and SCIM provisioning
- Security log and GDPR data exports
- Dedicated named CSM
- Custom carrier onboarding for regional carriers
- 99.9% uptime SLA with service credits, as part of a signed MSA
- Custom MSA and DPA, net-30 invoicing
- $2,499 setup fee, waived when you stay
Free for one month after 7 business days of setup. Stop and you only pay the setup fee. Stay and we waive it; you just pay for your plan.
Card required, nothing charged today.
The math
Why not just pay a percentage?
Quick math, brutally honest. At 10,000 parcels per month, you are recovering roughly $7,200 in refunds every month. A 30% success-fee provider takes $2,160 of that, every month, forever. Dispatchly charges $899. You keep the other $1,261 per month. That is $15,132 per year that stays in your business instead of theirs.
The more you ship, the worse percentage fees get. The more you ship, the better flat fees get.
10,000 parcels / mo
58% cheaper
vs 30% competitor
35,000 parcels / mo
67% cheaper
vs 30% competitor
100,000 parcels / mo
70% cheaper
vs 30% competitor
Frequently Asked Questions
Not Sure Yet? Calculate Your ROI First.
See exactly how much your carriers owe you before choosing a plan.