Flat-Fee Carrier Audit Pricing.
You Keep Every Dollar.
Most carrier audit providers take 25 to 50% of every refund they recover. Dispatchly charges one flat monthly fee, and you keep 100% of what you recover. Predictable cost. Transparent math. Full data ownership.
Growth
For mid-market brands shipping 10,000+ parcels per month
Billed annually. Save 17%.
- Up to 10,000 parcels per month
- 6 seats included ($25 / extra seat)
- Unlimited carrier integrations (380+)
- SLA breach detection and automated claim filing
- Carrier Scorecard and analytics
- Predictive delay alerts (ML-based)
- Helpdesk integrations: Zendesk, Gorgias, Intercom
- Email and chat support (business hours)
- BYOK security model
- Overage: $0.06 per parcel above 10,000
- No setup fee
Scale
For high-volume shippers and growing 3PLs
Billed annually. Save 17%.
- Up to 35,000 parcels per month
- 12 seats included ($19 / extra seat)
- Everything in Growth, plus:
- Custom SLA rule engine (per-carrier, per-zone)
- API access for internal dashboards
- Priority claim processing (24h dispute escalation)
- Dedicated Slack channel
- Quarterly business review with shared CSM
- Overage: $0.045 per parcel above 35,000
- $1,499 one-time onboarding fee
Enterprise
For enterprise shippers and large 3PLs (100,000+ parcels / mo)
Annual commitment. 12-month minimum.
- 100,000+ parcels per month (volume-tiered pricing)
- 25+ seats (or unlimited, negotiated)
- Everything in Scale, plus:
- SSO (SAML 2.0) and SCIM provisioning
- Audit logs and compliance exports (SOC 2, GDPR)
- Dedicated named CSM
- Custom carrier onboarding for regional carriers
- SLA-backed 99.9% uptime guarantee with credits
- Custom MSA and DPA, net-30 invoicing
- One-time onboarding: $5,000 to $25,000 (scope-dependent)
The math
Why not just pay a percentage?
Quick math, brutally honest. At 10,000 parcels per month, you are recovering roughly $7,200 in refunds every month. A 30% success-fee provider takes $2,160 of that, every month, forever. Dispatchly charges $899. You keep the other $1,261 per month. That is $15,132 per year that stays in your business instead of theirs.
The more you ship, the worse percentage fees get. The more you ship, the better flat fees get.
10,000 parcels / mo
58% cheaper
vs 30% competitor
35,000 parcels / mo
67% cheaper
vs 30% competitor
100,000 parcels / mo
70% cheaper
vs 30% competitor
Frequently Asked Questions
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