Freight Audit Security & Compliance at Dispatchly

Yes. Dispatchly is designed from the ground up for freight audit environments where data security and compliance are non-negotiable. All carrier credentials are encrypted, role-based access controls limit data exposure at every layer, and every action produces an immutable audit trail your compliance team can access directly.

Dispatchly's AI-powered audit engine continuously scans invoices for duplicate freight charges across carriers and shipment types. Flagged duplicates are surfaced in real time so your team can dispute them before payment, not after. This is built into the core audit workflow, not a bolt-on feature.

BYOK (Bring Your Own Key) means your carrier credentials and freight data are encrypted with keys you control, not Dispatchly's. You can revoke access at any time without waiting for us. This is critical for shippers who manage sensitive transportation spend data across multiple carriers and need data sovereignty, not just a privacy policy.

Accessorial charges (fuel surcharges, detention, liftgate, and similar fees) are audited against your contracted rates within the same encrypted environment as all other freight data. No accessorial data leaves the platform unencrypted, and every audit action is logged for compliance review.

In Dispatchly's zero-trust architecture, every internal request is authenticated and authorized independently. There is no implicit trust after login. Continuous monitoring means your freight audit environment is validated on every access event, not just at session start, so a compromised credential can be detected and revoked in real time.

Enterprise customers receive full, direct access to their audit logs. Logs are immutable: no Dispatchly employee or system process can alter them after the fact. This supports both internal governance requirements and external compliance audits without requiring you to request exports from our team.